Shipping & Returns

Shipping Policy

Return & Refund Policy:

At the CraftieRican Bodega, every item is handmade with care, and many products are custom-designed for your event. Because of this, we have the following policy in place.

Custom & Personalized Orders:

All custom items - including products made with names, logos, specific themes, or special color request - are final sale.

We do not offer returns, exchanges, or refunds on custom or personalized orders.

Non-Custom Items:

If you receive a non-custom item that arrives damaged, please contact us within 48 hours of delivery with clear photos of the product and packaging. Once reviewed and approved, we may offer a replacement or store credit.

Order Accuracy:

Customers are responsible for reviewing all order details before checkout. We are not responsible for:

• Incorrect information submitted with your order

• Shipping delays caused by carriers

• Minor variations in color or design (each item is handmade)

Cancellations:

Orders may be canceled within 24 hours of purchase. After that, materials and production may already be in progress.

Our Promise:

We take pride in our work and want you to love your order. If there's an issue, please reach out - we are happy to work toward a fair solution.